8. How are payments received and where do the payments go?

All of your funds and deposits will still be in your control. Client must provide written notification in a timely manner of all collections they receive, including but not limited to patient cash payments, patient checks, payer checks and deposit of EFT (Electronic Fund Transfers) to Harmonic Office Solutions. Our recommendation is to set up as many payers with EFT (Electronic Fund Transfer) payments as possible. The EFT payments will go directly into the client’s bank account and the corresponding ERA (Electronic Remittance Advice) will come through the clearinghouse to your billing software. For payers who do not use EFT payments, checks will come in the mail to the client for deposit. The checks and corresponding EOBs will need to be scanned and provided to Harmonic Office Solutions if there is no corresponding ERA. We want to have as many claims as possible sent electronically.